
Risk Assessment & Anxiety/Worry

How Americans Are Living
Dangerously:
We worry too much about overhyped threats,
and ignore the things that really put us at risk
By JEFFREY KLUGER
Time Magazine Nov. 25, 2006
It would be a lot easier to enjoy your life if there weren't so
many things trying to kill you every day. The problems start even
before you're fully awake. There's the fall out of bed that kills
600 Americans each year. There's the early-morning heart attack,
which is 40% more common than those that strike later in the day.
There's the fatal plunge down the stairs, the bite of sausage that
gets lodged in your throat, the tumble on the slippery sidewalk as
you leave the house, the high-speed automotive pinball game that is
your daily commute.
Other dangers stalk you all day long. Will a cabbie's brakes
fail when you're in the crosswalk? Will you have a violent reaction
to bad food? And what about the risks you carry with you all your
life? The father and grandfather who died of coronaries in their
50s probably passed the same cardiac weakness on to you. The
tendency to take chances on the highway that has twice landed you
in traffic court could just as easily land you in the morgue.
Shadowed by peril as we are, you would think we'd get pretty
good at distinguishing the risks likeliest to do us in from the
ones that are statistical long shots. But you would be wrong. We
agonize over avian flu, which to date has killed precisely no one
in the U.S., but have to be cajoled into getting vaccinated for the
common flu, which contributes to the deaths of 36,000 Americans
each year. We wring our hands over the mad cow pathogen that might
be (but almost certainly isn't) in our hamburger and worry far less
about the cholesterol that contributes to the heart disease that
kills 700,000 of us annually.
We pride ourselves on being the only species that understands
the concept of risk, yet we have a confounding habit of worrying
about mere possibilities while ignoring probabilities, building
barricades against perceived dangers while leaving ourselves
exposed to real ones. Six Muslims traveling from a religious
conference were thrown off a plane last week in Minneapolis, Minn.,
even as unscreened cargo continues to stream into ports on both
coasts. Shoppers still look askance at a bag of spinach for fear of
E. coli bacteria while filling their carts with fat-sodden French
fries and salt-crusted nachos. We put filters on faucets, install
air ionizers in our homes and lather ourselves with antibacterial
soap. "We used to measure contaminants down to the parts per
million," says Dan McGinn, a former Capitol Hill staff member and
now a private risk consultant. "Now it's parts per billion."
At the same time, 20% of all adults still smoke; nearly 20% of
drivers and more than 30% of backseat passengers don't use seat
belts; two-thirds of us are overweight or obese. We dash across the
street against the light and build our homes in hurricane-prone
areas--and when they're demolished by a storm, we rebuild in the
same spot. Sensible calculation of real-world risks is a
multidimensional math problem that sometimes seems entirely beyond
us. And while it may be true that it's something we'll never do
exceptionally well, it's almost certainly something we can learn to
do better.
AN OLD BRAIN IN A NEW WORLD
Part of the problem we have with evaluating risk, scientists say,
is that we're moving through the modern world with what is, in many
respects, a prehistoric brain. We may think we've grown accustomed
to living in a predator-free environment in which most of the
dangers of the wild have been driven away or fenced off, but our
central nervous system-evolving at a glacial pace-hasn't got the
message.
To probe the risk-assessment mechanisms of the human mind, Joseph
LeDoux, a professor of neuroscience at New York University and the
author of The Emotional Brain, studies fear pathways in laboratory
animals. He explains that the jumpiest part of the brain-of mouse
and man-is the amygdala, a primitive, almond-shaped clump of tissue
that sits just above the brainstem. When you spot potential
danger--a stick in the grass that may be a snake, a shadow around a
corner that could be a mugger--it's the amygdala that reacts the
most dramatically, triggering the fight-or-flight reaction that
pumps adrenaline and other hormones into your bloodstream. It's not
until a fraction of a second later that the higher regions of the
brain get the signal and begin to sort out whether the danger is
real. But that fraction of a second causes us to experience the
fear far more vividly than we do the rational response-an advantage
that doesn't disappear with time. The brain is wired in such a way
that nerve signals travel more readily from the amygdala to the
upper regions than from the upper regions back down.
Setting off your internal alarm is quite easy, but shutting it
down takes some doing. "There are two systems for analyzing risk:
an automatic, intuitive system and a more thoughtful analysis,"
says Paul Slovic, professor of psychology at the University of
Oregon. "Our perception of risk lives largely in our feelings, so
most of the time we're operating on system No. 1." There's clearly
an evolutionary advantage to this natural timorousness. If we're
mindful of real dangers and flee when they arise, we're more likely
to live long enough to pass on our genes. But evolutionary rewards
also come to those who stand and fight, those willing to take
risks-and even suffer injury-in pursuit of prey or a mate. Our
ancestors hunted mastodons and stampeded buffalo, risking getting
trampled for the possible payoff of meat and pelt. Males advertised
their reproductive fitness by fighting other males, willingly
engaging in a contest that could mean death for one and offspring
for the other.
These two impulses--to engage danger or run from it--are
constantly at war and have left us with a well-tuned ability to
evaluate the costs and payoffs of short-term risk, say Slovic and
others. That, however, is not the kind we tend to face in
contemporary society, where threats don't necessarily spring from
behind a bush. They're much more likely to come to us in the form
of rumors or news broadcasts or an escalation of the federal
terrorism-threat level from orange to red. It's when the risk and
the consequences of our response unfold more slowly, experts say,
that our analytic system kicks in. This gives us plenty of
opportunity to overthink-or underthink-the problem, and this is
where we start to bollix things up.
WHY WE GUESS WRONG
Which risks get excessive attention and which get overlooked
depends on a hierarchy of factors. Perhaps the most important is
dread. For most creatures, all death is created pretty much equal.
Whether you're eaten by a lion or drowned in a river, your time on
the savanna is over. That's not the way humans see things. The more
pain or suffering something causes, the more we tend to fear it;
the cleaner or at least quicker the death, the less it troubles us.
"We dread anything that poses a greater risk for cancer more than
the things that injure us in a traditional way, like an auto
crash," says Slovic. "That's the dread factor." In other words, the
more we dread, the more anxious we get, and the more anxious we
get, the less precisely we calculate the odds of the thing actually
happening. "It's called probability neglect," says Cass Sunstein, a
University of Chicago professor of law specializing in risk
regulation. The same is true for, say, AIDS, which takes you
slowly, compared with a heart attack, which can kill you in
seconds, despite the fact that heart disease claims nearly 50 times
as many Americans than AIDS each year.
We also dread catastrophic risks, those that cause the deaths of
a lot of people in a single stroke, as opposed to those that kill
in a chronic, distributed way. "Terrorism lends itself to excessive
reactions because it's vivid and there's an available incident,"
says Sunstein. "Compare that to climate change, which is gradual
and abstract." Unfamiliar threats are similarly scarier than
familiar ones. The next E. coli outbreak is unlikely to shake you
up as much as the previous one, and any that follow will trouble
you even less. In some respects, this is a good thing, particularly
if the initial reaction was excessive. But it's also unavoidable
given our tendency to habituate to any unpleasant stimulus, from
pain and sorrow to a persistent car alarm.
The problem with habituation is that it can also lead us to go
to the other extreme, worrying not too much but too little. Sept.
11 and Hurricane Katrina brought calls to build impregnable walls
against such tragedies ever occurring again. But despite the vows,
both New Orleans and the nation's security apparatus remain
dangerously leaky. "People call these crises wake-up calls," says
Dr. Irwin Redlener, associate dean of the Mailman School of Public
Health at Columbia University and director of the National Center
for Disaster Preparedness. "But they're more like snooze alarms. We
get agitated for a while, and then we don't follow through."
THE COMFORT OF CONTROL
We similarly misjudge risk if we feel we have some control over
it, even if it's an illusory sense. The decision to drive instead
of fly is the most commonly cited example, probably because it's
such a good one. Behind the wheel, we're in charge; in the
passenger seat of a crowded airline, we might as well be cargo. So
white-knuckle flyers routinely choose the car, heedless of the fact
that at most a few hundred people die in U.S. commercial airline
crashes in a year, compared with 44,000 killed in motor-vehicle
wrecks.
The most white-knuckle time of all was post-Sept. 11, when even
confident flyers took to the roads. Not surprisingly, from October
through December 2001 there were 1,000 more highway fatalities than
in the same period the year before, in part because there were
simply more cars around. "It was called the '9/11 effect.' It
produced a third again as many fatalities as the terrorist
attacks," says David Ropeik, an independent risk consultant and a
former professor at the Harvard School of Public Health.
Then too there's what Ropeik and others call "optimism bias,"
the thing that makes us glower when we see someone driving
erratically while talking on a cell phone, even if we've done the
very same thing, perhaps on the very same day. We tell ourselves
we're different, because our call was shorter or our business was
urgent or we were able to pay attention to the road even as we
talked. What optimism bias comes down to, however, is the
convenient belief that risks that apply to other people don't apply
to us.
Finally, and for many of us irresistibly, there's the irrational
way we react to risky behavior that also confers some benefit. It
would be a lot easier to acknowledge the perils of smoking
cigarettes or eating too much ice cream if they weren't such
pleasures. Drinking too much confers certain benefits too, as do
risky sex, recreational drugs and uncounted other indulgences. This
is especially true since, in most cases, the gratification is
immediate and the penalty, if it comes at all, comes later. With
enough time and enough temptation, we can talk ourselves into
ignoring almost any long-term costs. "These things are fun or hip,
even if they can be lethal," says Ropeik. "And that pleasure is a
benefit we weigh."
If these reactions are true for all of us--and they are--then
you might think that all of us would react to risk in the same way.
But that's clearly not the case. Some people enjoy roller coasters;
others won't go near them. Some skydive; others can't imagine it.
Not only are thrill seekers not put off by risk, but they're drawn
to it, seduced by the mortal frisson that would leave many of us
cold. "There's an internal thermostat that seems to control this,"
says risk expert John Adams of University College London. "That set
point varies from person to person and circumstance to
circumstance."
No one knows how such a set point gets calibrated, but evidence
suggests that it is a mix of genetic and environmental variables.
In a study at the University of Delaware in 2000, researchers used
personality surveys to evaluate the risk-taking behavior of 260
college students and correlated it with existing research on the
brain and blood chemistry of people with thrill-seeking
personalities or certain emotional disorders. Their findings
support the estimate that about 40% of the high-thrill temperament
is learned and 60% inherited, with telltale differences in such
relevant brain chemicals as serotonin, which helps inhibit
impulsive behavior and may be in short supply in people with
high-wire personalities.
CAN WE DO BETTER?
Given these idiosyncratic reactions, is it possible to have a
rational response to risk? If we can't agree on whether something
is dangerous or not or, if it is, whether it's a risk worth taking,
how can we come up with policies that keep all of us reasonably
safe?
One way to start would to be to look at the numbers. Anyone can
agree that a 1-in-1 million risk is better than 1 in 10, and 1 in
10 is better than 50-50. But things are almost always more
complicated than that, a fact that corporations, politicians and
other folks with agendas to push often deftly exploit. Take the
lure of the comforting percentage. In one study, Slovic found that
people were more likely to approve of airline safety-equipment
purchases if they were told that it could "potentially save 98% of
150 people" than if they were told it could "potentially save 150
people." On its face this reaction makes no sense, since 98% of 150
people is only 147. But there was something about the specificity
of the number that the respondents found appealing. "Experts tend
to use very analytic, mathematical tools to calculate risk," Slovic
says. "The public tends to go more on their feelings."
There's also the art of the flawed comparison. Officials are
fond of reassuring the public that they run a greater risk from,
for example, drowning in the bathtub, which kills 320 Americans a
year, than from a new peril like mad cow disease, which has so far
killed no one in the U.S. That's pretty reassuring-and very
misleading. The fact is that anyone over 6 and under 80-which is to
say, the overwhelming majority of the U.S. population-faces almost
no risk of perishing in the tub. For most of us, the apples of
drowning and the oranges of mad cow disease don't line up in any
useful way.
But such statistical straw men get trotted out all the time.
People defending the safety of pesticides and other toxins often
argue that you stand a greater risk of being hit by a falling
airplane (about 1 in 250,000 over the course of your entire life)
than you do of being harmed by this or that contaminant. If you
live near an airport, however, the risk of getting beaned is about
1 in 10,000. Two very different probabilities are being conflated
into one flawed forecast. "My favorite is the one that says you
stand a greater risk from dying while skydiving than you do from
some pesticide," says Susan Egan Keane of the Natural Resources
Defense Council. "Well, I don't skydive, so my risk is zero."
Risk figures can be twisted in more disastrous ways too. Last
year's political best seller, The One Percent Doctrine, by
journalist Ron Suskind, pleased or enraged you, depending on how
you felt about war in Iraq, but it hit risk analysts where they
live. The title of the book is drawn from a White House
determination that if the risk of a terrorist attack in the U.S.
was even 1%, it would be treated as if it were a 100% certainty.
Critics of Administration policy argue that that 1% possibility was
never properly balanced against the 100% certainty of the tens of
thousands of casualties that would accompany a war. That's a
position that may be easier to take in 2006, with Baghdad in flames
and the war grinding on, but it's still true that a 1% danger that
something will happen is the same as a 99% likelihood that it
won't.
REAL AND PERCEIVED RISK
It's not impossible for us to become sharper risk handicappers.
For one thing, we can take the time to learn more about the real
odds. Baruch Fischhoff, professor of social and decision sciences
at Carnegie Mellon University, recently asked a panel of 20
communications and finance experts what they thought the likelihood
of human-to-human transmission of avian flu would be in the next
three years. They put the figure at 60%. He then asked a panel of
20 medical experts the same question. Their answer: 10%. "There's
reason to be critical of experts," Fischhoff says, "but not to
replace their judgment with laypeople's opinions."
The government must also play a role in this, finding ways to
frame warnings so that people understand them. John Graham,
formerly the administrator of the federal Office of Information and
Regulatory Affairs, says risk analysts suffer no end of headaches
trying to get Americans to understand that while nuclear power
plants do pose dangers, the more imminent peril to both people and
the planet comes from the toxins produced by coal-fired plants.
Similarly, pollutants in fish can be dangerous, but for most
people-with the possible exception of small children and women of
childbearing age-the cardiac benefits of fish easily outweigh the
risks. "If you can get people to compare," he says, "then you're in
a situation where you can get them to make reasoned choices." Just
as important is to remember to pay proper mind to the dangers that,
as the risk experts put it, are hiding in plain sight.
Most people no longer doubt that global warming is happening,
yet we live and work in air-conditioned buildings and drive
gas-guzzling cars. Most people would be far likelier to participate
in a protest at a nuclear power plant than at a tobacco company,
but it's smoking, not nukes, that kills an average of 1,200
Americans every single day.
We can do better, however, and leaders in government and
industry can help. The residual parts of our primitive brains may
not give us any choice beyond fighting or fleeing. But the higher
reasoning we've developed over millions of years gives us far
greater-and far more nuanced-options. Officials who provide hard,
honest numbers and a citizenry that takes the time to understand
them would not only mean a smarter nation, but a safer one.
-With reporting by David Bjerklie/ New York and Dan Cray/Los
Angeles
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